Who we are
This website is operated by DATAX Financial Group Corp ("DATAX", "we", "us"), a tax preparation, accounting and payroll services company located in Chicago, Illinois. This Privacy Policy explains how we collect, use, share and protect information when you visit dataxfingroup.com, contact us or use our services.
Information we collect
Information you give us. When you fill out our contact form, call us, message us on WhatsApp or email us, we collect the information you provide, such as your name, email address, phone number, the service you are interested in and your message.
Information for our services. When you become a client, we collect the information needed to provide the service you request. Depending on the service, this may include identification documents, Social Security Numbers or ITINs, income and tax documents, bank account information for refunds or payroll, and information about your dependents or your business.
Information collected automatically. When you visit our website, our hosting provider and the tools we use may automatically collect technical information such as your IP address, browser type, device type, pages visited, the website that referred you and the date and time of your visit.
How we use your information
- To respond to your questions and schedule consultations.
- To provide tax preparation, accounting, payroll and business advisory services.
- To file documents with the IRS, the State of Illinois and other agencies when you authorize us to do so.
- To communicate with you about your appointments and services.
- To operate, secure and improve our website.
- To measure the performance of our advertising, as described below.
- To comply with our legal and professional obligations.
Tax return information
We treat tax return information with special care. We use and disclose your tax return information only to prepare and file your returns and provide the services you request, and only as permitted by law, including Section 7216 of the Internal Revenue Code and related IRS regulations. We will not use or disclose your tax return information for any other purpose without your written consent.
How we share information
We do not sell or rent your personal information. We share information only:
- With government agencies such as the IRS and the Illinois Department of Revenue when needed to provide the services you request.
- With trusted service providers that help us operate our business, such as tax and accounting software, our TaxDome client portal (where clients securely upload documents and sign forms), website hosting, email and payment processing. They may use your information only to perform services for us.
- When required by law, subpoena or other legal process, or to protect our rights and the safety of others.
- With your consent or at your direction.
Cookies, analytics and advertising
Our website may use cookies and similar technologies to remember your preferences, understand how visitors use the site and measure the results of our advertising. We may use services such as Google Analytics and Google Ads, which may set cookies to record visits and actions on our site (for example, submitting the contact form) and, in some cases, to show you relevant ads on other websites.
You can control cookies through your browser settings. You can manage how Google uses information for ads at myadcenter.google.com and learn more at How Google uses information from sites that use its services. You can opt out of Google Analytics with the Google Analytics opt-out browser add-on.
Chat assistant (DAX)
Our website includes DAX, an automated chat assistant that answers general questions. Messages you type into DAX are sent to Google's Gemini service to generate a response and may be used by Google under its own terms, including to improve its products. Before sending, our server removes numbers that look like Social Security numbers or ITINs. Please do not enter Social Security numbers, ITINs, bank details or other sensitive information in the chat. DAX provides general information only, not tax, legal or financial advice. To discuss your personal situation, contact our team directly.
How we protect your information
We maintain administrative, technical and physical safeguards designed to protect your information, consistent with the requirements that apply to tax and financial service providers. These include limiting access to authorized personnel, using secure systems and encrypted connections, and protecting physical documents in our office. No method of transmission or storage is completely secure, but we work to protect your information and to notify you if required by law.
How long we keep information
We keep information only as long as needed for the purposes described in this policy and to meet legal, tax and professional record-keeping requirements. When no longer needed, information is securely deleted or destroyed.
Your choices
You may ask us to access, correct or update the personal information we hold about you, or to stop sending you marketing messages, by contacting us using the information below. We will respond as required by applicable law. Some information must be kept to meet legal obligations.
Third-party websites
Our website contains links to other sites, such as the Better Business Bureau, Facebook, Instagram and WhatsApp. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
Children's privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children through this website. Information about dependents is collected only from their parent or guardian as part of our services.
Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when it was last revised. Changes take effect when posted on this page.
Contact us
If you have questions about this Privacy Policy or your information, contact us:
DATAX Financial Group Corp
6160 N Cicero Ave, Suite 305, Chicago, IL 60646
Phone: (312) 900-4929 · WhatsApp: (312) 900-4974
Email: director@dataxfingroup.com
